Terms of Service

Last updated: June 17, 2026

Aperçu

Les enregistrements de 15 minutes maximum sont gratuits, dans la limite de 60 minutes sur les 30 derniers jours. Les longs : packs de minutes à partir de $5. Les packs paient le traitement. Votre solde existant est conservé, les minutes n’expirent pas. Sans abonnement.

L’aperçu occupe temporairement 5 minutes gratuites. Le traitement complet d’un enregistrement de 45 minutes déduit les 45 minutes du solde et libère les 5 minutes de l’aperçu.

Le texte de l’aperçu est conservé aussi longtemps qu’une transcription complète — 365 jours. Le fichier source est conservé 7 jours après que l’aperçu est prêt ; ensuite, il faut le renvoyer pour continuer. Une continuation déjà acceptée en traitement conserve son fichier source.

Pour les autres tâches : les originaux sont supprimés après traitement, sauf ceux conservés pour vérifier la qualité ; les fichiers en attente de paiement avant traitement sont supprimés après 48 heures ; les transcriptions complètes sont conservées 365 jours.

Les remboursements retirent les minutes achetées du solde. Les textes existants restent disponibles.

1. Service

Voiz (voiz.to) is an audio and video transcription service powered by Google Gemini AI. By using Voiz — via the website or the Telegram bot — you agree to these terms.

2. Accounts & Credits

Your account is identified by your email address. Recordings up to 15 minutes are free within a 60-minute rolling 30-day allowance, shared with unpaid five-minute previews. Longer recordings and short recordings exceeding that allowance use credits for their full length. Credits are purchased in packs and are non-refundable once used. Purchased credits do not expire.

3. Your Content

You retain full ownership of any files you upload. By submitting a file, you grant Voiz a temporary, limited license to process it solely for the purpose of generating your transcript. We do not use your audio or transcripts to train AI models.

    4. Acceptable Use

    You agree not to:

    • Upload content that is illegal in your jurisdiction.
    • Attempt to reverse-engineer, scrape, or abuse the service.
    • Use the service to transcribe recordings of individuals without their consent where required by law.

    5. Payments

    Payments are processed by third-party providers (Stripe or crypto payment processors). Voiz does not store payment card data. Refunds for unused credit packs are issued in full if requested within 14 days of purchase; see our Refund Policy.

    6. Accuracy

    Transcription quality depends on audio clarity, language, and background noise. Voiz provides transcripts on a best-effort basis and does not guarantee accuracy. Do not rely on Voiz transcripts for legal, medical, or safety-critical purposes without independent verification.

    7. Availability

    We aim for high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue features at any time with reasonable notice.

    8. Limitation of Liability

    Voiz is provided “as is”. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

    9. Changes to These Terms

    We may update these terms. Continued use of the service after changes constitutes acceptance of the new terms.

    10. Contact

    Questions? Email us at hello@voiz.to