Terms of Service

Last updated: June 17, 2026

Vista previa

Las grabaciones de hasta 15 minutos son gratis, hasta 60 minutos en los últimos 30 días. Las largas: paquetes de minutos desde $5. Los paquetes pagan el procesamiento. Tu saldo actual se conserva y los minutos no caducan. Sin suscripción.

La vista previa ocupa temporalmente 5 minutos gratuitos. Completar una grabación de 45 minutos descuenta los 45 del saldo y libera los 5 de la vista previa.

El texto de la vista previa se conserva lo mismo que una transcripción completa: 365 días. El archivo original se conserva 7 días tras estar lista la vista previa; después hay que volver a subirlo para continuar. Una continuación ya aceptada para procesar conserva su original.

Para las demás tareas: los originales se eliminan tras el procesamiento, salvo los conservados para comprobar la calidad; los archivos que esperan pago antes del procesamiento se eliminan a las 48 horas; las transcripciones completas se conservan 365 días.

Los reembolsos descuentan los minutos comprados del saldo. Los textos existentes se conservan.

1. Service

Voiz (voiz.to) is an audio and video transcription service powered by Google Gemini AI. By using Voiz — via the website or the Telegram bot — you agree to these terms.

2. Accounts & Credits

Your account is identified by your email address. Recordings up to 15 minutes are free within a 60-minute rolling 30-day allowance, shared with unpaid five-minute previews. Longer recordings and short recordings exceeding that allowance use credits for their full length. Credits are purchased in packs and are non-refundable once used. Purchased credits do not expire.

3. Your Content

You retain full ownership of any files you upload. By submitting a file, you grant Voiz a temporary, limited license to process it solely for the purpose of generating your transcript. We do not use your audio or transcripts to train AI models.

    4. Acceptable Use

    You agree not to:

    • Upload content that is illegal in your jurisdiction.
    • Attempt to reverse-engineer, scrape, or abuse the service.
    • Use the service to transcribe recordings of individuals without their consent where required by law.

    5. Payments

    Payments are processed by third-party providers (Stripe or crypto payment processors). Voiz does not store payment card data. Refunds for unused credit packs are issued in full if requested within 14 days of purchase; see our Refund Policy.

    6. Accuracy

    Transcription quality depends on audio clarity, language, and background noise. Voiz provides transcripts on a best-effort basis and does not guarantee accuracy. Do not rely on Voiz transcripts for legal, medical, or safety-critical purposes without independent verification.

    7. Availability

    We aim for high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue features at any time with reasonable notice.

    8. Limitation of Liability

    Voiz is provided “as is”. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

    9. Changes to These Terms

    We may update these terms. Continued use of the service after changes constitutes acceptance of the new terms.

    10. Contact

    Questions? Email us at hello@voiz.to