Terms of Service
Last updated: June 17, 2026
Preview
Recordings up to 15 minutes are free, up to 60 minutes in the last 30 days. Longer recordings: minute packs from $5. Minute packs pay for processing. Your existing balance stays available; minutes never expire. No subscription.
A preview temporarily uses 5 free minutes. Completing a 45-minute recording charges all 45 balance minutes and releases the 5 preview minutes.
Preview text is kept for as long as a full transcript — 365 days. The source file is kept for 7 days after the preview is ready; after that, continuing requires uploading it again. A continuation already accepted for processing keeps its source.
For other jobs: sources are removed after processing unless retained for quality checks; files awaiting payment before any processing are removed after 48 hours; full transcripts are kept for 365 days.
Refunds remove the purchased minutes from your balance. Existing transcripts remain available.
1. Service
Voiz (voiz.to) is an audio and video transcription service powered by Google Gemini AI. By using Voiz — via the website or the Telegram bot — you agree to these terms.
2. Accounts & Credits
Your account is identified by your email address. Recordings up to 15 minutes are free within a 60-minute rolling 30-day allowance, shared with unpaid five-minute previews. Longer recordings and short recordings exceeding that allowance use credits for their full length. Credits are purchased in packs and are non-refundable once used. Purchased credits do not expire.
3. Your Content
You retain full ownership of any files you upload. By submitting a file, you grant Voiz a temporary, limited license to process it solely for the purpose of generating your transcript. We do not use your audio or transcripts to train AI models.
4. Acceptable Use
You agree not to:
- Upload content that is illegal in your jurisdiction.
- Attempt to reverse-engineer, scrape, or abuse the service.
- Use the service to transcribe recordings of individuals without their consent where required by law.
5. Payments
Payments are processed by third-party providers (Stripe or crypto payment processors). Voiz does not store payment card data. Refunds for unused credit packs are issued in full if requested within 14 days of purchase; see our Refund Policy.
6. Accuracy
Transcription quality depends on audio clarity, language, and background noise. Voiz provides transcripts on a best-effort basis and does not guarantee accuracy. Do not rely on Voiz transcripts for legal, medical, or safety-critical purposes without independent verification.
7. Availability
We aim for high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue features at any time with reasonable notice.
8. Limitation of Liability
Voiz is provided “as is”. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the service.
9. Changes to These Terms
We may update these terms. Continued use of the service after changes constitutes acceptance of the new terms.
10. Contact
Questions? Email us at hello@voiz.to